Privacy Policy

This Privacy Policy describes how DN Cargo collects, uses, and protects your personal data when you visit our website or contact us through our contact form.

  1. Data Controller

    The data controller responsible for the processing of your personal data is:

    • Company name: DN Cargo Ltd.
    • Email: dncargo.bg@gmail.com
    • Phone: +359 895 414 778

  2. Personal Data We Collect

    We may collect and process the following personal data:

    • First name and last name
    • Company name
    • Email address
    • Phone number
    • Message content provided through the contact form
    • Technical data such as IP address, browser type, and device information (collected automatically by our hosting provider)

  3. How We Collect Personal Data

    Personal data is collected in the following ways:

    • When you voluntarily submit information through our contact form
    • When you contact us directly via email or phone
    • Automatically through server logs and security systems operated by our hosting provider

  4. Purpose of Processing

    We process personal data solely for the following purposes:

    • Responding to inquiries and requests
    • Providing information about our transport and logistics services
    • Preparing offers and business communication
    • Improving the security and functionality of our website

  5. Legal Basis for Processing

    The processing of personal data is based on one or more of the following legal grounds:

    • Your consent, provided when submitting a contact form
    • Our legitimate interest in responding to business inquiries and providing services
    • Performance of a contract or steps prior to entering into a contract (where applicable)

  6. Data Storage and Security

    Personal data submitted through our website is processed and stored securely.

    • Website hosting and form submissions are handled by Netlify
    • Email communication is handled by Google Gmail

  7. Data Sharing and Third Parties

    Personal data may be shared only with trusted third-party service providers that assist us in operating our website and communication systems, including:

    • Netlify – website hosting and form processing
    • Gmail – email communication

    These service providers process personal data solely on our behalf and in compliance with applicable data protection regulations.

  8. Data Retention Period

    We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

    Typical retention period: 12 months after the last communication.

  9. Your Rights

    Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right to:

    • Request access to your personal data
    • Request correction of inaccurate or incomplete data
    • Request deletion of your personal data
    • Restrict or object to the processing of your data
    • Withdraw your consent at any time
    • Lodge a complaint with a data protection authority

    To exercise your rights, please contact us using the details provided above.

  10. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy when necessary to reflect changes in our practices or legal requirements.

    The latest version will always be available on this page, with the updated date indicated at the bottom.

  11. Contact

    If you have any questions about this Privacy Policy or the processing of your personal data, please contact us at:

    • Email: dncargo.bg@gmail.com
    • Phone: +359 895 414 778

    12. Last updated: 17.12.2025

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